Contact

Technical Support: Pre-sale

  • Read our FAQ
  • Get an overview of the anchors and their capabilities
  • Check the Applications examples and the selection recommendation
  • Check our Products for prices, discounts and shipping costs
  • Search the site using the search window on the top right of all pages.  Just type in a keyword like "tent" or "cold"
  • Call us with application-specific questions
  • Call us if you need help with performance tests or certifications, 

Technical Support : Post Sale

  • Read our FAQ
  • If you encounter problems installing the anchors, see manual
  • For a fast refresher, view the 2 minute installation video clip and the slide clip
  • If all else fails, call us at 1-973-669-8214 ext 1

Customer Service

  • If the online store rejects your credit card, make sure that the Zip code you show on the "Bill To" contact information that you entered matches the Zip code where the monthly bill from the credit card to your company is mailed to.
  • If you encounter technical issue with the order entry, call us 1 (973) 669-8214 and leave a message in case we are not immediately available. 
  • If you are enquiring about an order you placed but did not receive yet, check your email inbox for order confirmation from us. It should have been received within minutes of your placing the order. If you can not locate it, check your spam folder 
  • You should also have received an email with the tracking information a day after the order was shipped 
  • email us at marketing@asphaltanchors.com