Shipping policy

Processing time

In-stock orders placed before noon Eastern Time ship the next business day. Orders placed after noon, or on a weekend or holiday, ship the business day after that. Business days are Monday through Friday, excluding US holidays.

If an item is out of stock or the order is unusually large, it can take longer to ship. We'll email you with an estimate if your order will be delayed.

Where we ship

Our online store ships to addresses in the United States. For Canada and Australia, please order through our local distribution partners, listed at https://asphaltanchors.com/pages/store-locator. For other countries, email support@asphaltanchors.com and we'll help you find an option.

Shipping cost

Shipping cost is calculated at checkout and shown before you pay.

Tracking

You'll get an order confirmation email within minutes of ordering, and an email with tracking information once your order ships. If you can't find them, check your spam folder or email support@asphaltanchors.com.

Large and bulk orders

We regularly ship large orders. Orders of more than 500 anchors may need extra lead time, and we can arrange freight delivery. Email support@asphaltanchors.com with your quantity and target delivery date.

Shortages and damage

Check your shipment when it arrives. Report any shortage within five (5) days of receipt. File claims for shipping damage directly with the carrier.

Questions

Email support@asphaltanchors.com or call (973) 669-8214.